How to Factory Reset Your Samsung Phone
Follow these steps to erase all data from your Samsung device before selling it to TechPayout.
Factory Reset Steps
- Open the Settings app
- Tap General Management (or scroll to “Privacy” on older models)
- Tap Reset
- Select Factory Data Reset
- Review the information and tap Reset
- Enter your PIN or password if prompted
- Tap Delete All to confirm
Before You Reset
- Back up your data — Save photos, contacts, and files to Samsung Cloud or Google Drive
- Sign out of your Google account — This disables Factory Reset Protection (FRP)
- Deactivate your phone from your carrier
- Remove any passcodes or locks
Need Help?
If you’re unable to complete the reset, don’t worry — we factory reset every device we receive. Contact us at (646) 535-2355 or info@techpayout.com for assistance.