How to Factory Reset Your Nokia Phone
Factory Reset Steps
- Open the Menu
- Go to Settings
- Select Phone
- Choose Phone Management
- Select Factory Settings
- Choose Delete Data and Restore
Before You Reset
- Back up important data
- Deactivate your phone from your carrier
- Remove any passcodes or locks
- Remove personal information
If you’re unable to complete the reset, we will factory reset every device we receive. Contact us at (646) 535-2355 for help.