How to Factory Reset Your Dell Phone
Factory Reset Steps
- From the home screen, tap Menu
- Select Settings > Privacy
- Choose Factory Data Reset
- Tap Reset Device
- Confirm by tapping Erase Everything
Before You Reset
- Deactivate your phone from your carrier
- Remove any passcodes or locks
- Delete personal information
If you’re unable to complete the reset, we will factory reset every device we receive. Contact us at (646) 535-2355 for help.