Privacy Policy

Last Updated: March 10, 2025
Effective Date: March 10, 2025

TechPayout, LLC (“TechPayout,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techpayout.com and use our electronics buyback services.

1. Information We Collect

Personal Information You Provide:

  • Account Information: Name, email address, phone number, and password when you create an account
  • Shipping Address: Your physical mailing address, required so we can send you prepaid shipping labels for your devices
  • Payment Information: Your mailing address (for check payments) or PayPal email address. We do not collect or store credit card numbers – TechPayout pays you, not the other way around
  • Device Information: Details about the electronics you wish to sell, including brand, model, condition, and serial numbers
  • Communications: Any messages, emails, or support requests you send us

Information Collected Automatically:

  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, and access times
  • Cookies: Small data files stored on your device to maintain your session, remember preferences, and improve site functionality
  • Analytics: We may use third-party analytics services (such as Google Analytics) to understand how visitors use our site

2. How We Use Your Information

  • Process your device buyback transactions and issue payments
  • Generate and send prepaid shipping labels
  • Communicate with you about your orders, quotes, and account
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud

3. How We Share Your Information

We will not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with:

  • Service Providers: Shipping carriers (to deliver labels and transport devices), payment processors (PayPal, if applicable), and website hosting providers who assist in operating our business
  • Legal Requirements: When required by law, subpoena, or court order, or to protect the rights, property, or safety of TechPayout, our users, or the public
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Access to personal data is restricted to authorized personnel who need it to perform their job functions. Your information is stored on servers located in the United States using industry-standard encryption and security practices.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember items in your quote cart
  • Analyze site traffic and usage patterns
  • Improve user experience

You may disable cookies through your browser settings, but some features of our website may not function properly without them.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us at info@techpayout.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for accounting and tax purposes as required by law.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. If we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

TechPayout, LLC
Email: info@techpayout.com
Phone: (646) 535-2355